At Nana Esi’s Kitchen, we value the privacy of our visitors and customers. This Privacy Policy document outlines the types of personal information we collect and how we use, share, and protect that information when you visit our website.
By using our website, you agree to the practices outlined in this policy.
1. Information We Collect
We collect the following types of information from our visitors:
1.1 Personal Information
When you make a purchase, subscribe to our newsletter, or contact us, we may collect the following personal details:
Payment information (e.g., credit card details)
Name
Email address
Mailing address
Phone number
1.2 Usage Information
We collect non-personal information about how you interact with our website, such as:
Referral source (how you arrived at our site)
IP address
Browser type and version
Pages visited on the site
Date and time of your visit
1.3 Cookies and Tracking Technologies
We use cookies to enhance your experience on our website. These cookies allow us to remember your preferences, track your behavior, and analyze website traffic. You can manage cookie preferences in your browser settings.
2. How We Use Your Information
We use the information we collect to:
- Process and fulfill your orders
- Communicate with you, including sending order updates and promotional offers
- Improve and personalize your experience on our website
- Analyze website usage to enhance the content and functionality
- Protect against fraud and unauthorized transactions
3. Sharing Your Information
We respect your privacy and do not sell, rent, or trade your personal information. However, we may share your information with third-party service providers for the following purposes:
- Payment processing
- Shipping and order fulfillment
- Email marketing (with your consent)
- Website analytics
These third parties are obligated to protect your personal information and may only use it for the specific services they provide to Nana Esi’s Kitchen.
4. Data Security
We implement reasonable security measures to protect your personal information from unauthorized access, alteration, or disclosure. However, no method of transmission over the internet is 100% secure. While we strive to protect your information, we cannot guarantee its absolute security.
5. Your Rights
You have the right to:
- Access the personal information we hold about you
- Correct or update any inaccurate personal information
- Request the deletion of your personal information (subject to legal and contractual obligations)
If you wish to exercise any of these rights, please contact us using the details provided below.
6. Third-Party Links
Our website may contain links to third-party websites that are not owned or controlled by Nana Esi’s Kitchen. We are not responsible for the privacy practices of these external sites. We encourage you to read the privacy policies of these third-party websites before providing any personal information.
7. Children’s Privacy
Nana Esi’s Kitchen does not knowingly collect or solicit personal information from children under the age of 13. If we learn that we have inadvertently collected personal information from a child under 13, we will take steps to delete that information as quickly as possible.
8. Changes to This Privacy Policy
We may update this Privacy Policy from time to time to reflect changes in our practices, technologies, or legal requirements. Any updates will be posted on this page with the revised “Last Updated” date at the top. We encourage you to review this policy periodically.
9. Contact Us
If you have any questions or concerns regarding this Privacy Policy or how we handle your personal information, please contact us at:
Nana Esi’s Kitchen
Email: info@nanaesiskitchen.com
Phone: (915) 449-0876
By using our website, you acknowledge that you have read and understood this Privacy Policy. Thank you for choosing Nana Esi’s Kitchen!